Using the Five "R"s to Apologize Effectively: Finding the healing words to use when speaking with patients

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Publisher: Joint Commission Resources

ISSN: 1534-5181

Source: Joint Commission Perspectives on Patient Safety, Vol.7, Iss.5, 2007-05, pp. : 11-11

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract