A novel methodology for evaluating the risk of CRM projects in fuzzy environment

Author： Keramati A.   Nazari-Shirkouhi S.   Moshki H.   Afshari-Mofrad M.   Maleki-Berneti E.  

Publisher： Springer Publishing Company

ISSN： 0941-0643

Source： Neural Computing & Applications, Vol.23, Iss.1, 2013-12, pp. : 29-53

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