The revitalising effect of ISO 9001 on dissatisfied customers

Author: Yaya Luc Honore Petnji   Marimon Frederic   Casadesus Marti  

Publisher: Routledge Ltd

ISSN: 1478-3363

Source: Total Quality Management & Business Excellence, Vol.25, Iss.7-8, 2014-06, pp. : 856-864

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Related content