ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter

Publisher： IGI Global_journal

E-ISSN： 1941-6288|8|4|48-64

ISSN： 1941-627x

Source： International Journal of E-Services and Mobile Applications (IJESMA), Vol.8, Iss.4, 2016-10, pp. : 48-64

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