服务消费活动中顾客在追寻什么?——《顾客为什么抱怨》评介

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 2095-929x|28|2|115-116

ISSN: 2095-929x

Source: 山东财经大学学报, Vol.28, Iss.2, 2016-01, pp. : 115-116

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Abstract