顾客承诺、自我提升与顾客公民行为:社会交换理论视角下的驱动机制与调节作用
Publisher: 国家哲学社会科学学术期刊数据库
E-ISSN: 1003-1952|28|12|187-197
ISSN: 1003-1952
Source: 管理评论, Vol.28, Iss.12, 2016-01, pp. : 187-197
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Abstract