基于仿真的大型多渠道联络中心人力效能对比

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1007-7375|19|5|10-15

ISSN: 1007-7375

Source: 工业工程, Vol.19, Iss.5, 2016-01, pp. : 10-15

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Abstract