基于SERVQUAL的民营快递服务质量评价模式研究
Publisher: 国家哲学社会科学学术期刊数据库
E-ISSN: 1671-9247|32|2|17-19
ISSN: 1671-9247
Source: 安徽工业大学学报:社会科学版, Vol.32, Iss.2, 2015-01, pp. : 17-19
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Abstract