中美网上购物抱怨及其应答模式直接性和严厉程度的对比研究
Publisher： 国家哲学社会科学学术期刊数据库
E-ISSN： 1673-6133|volume|3|88-91
ISSN： 1673-6133
Source： 贵阳学院学报：社会科学版, Vol.volume, Iss.3, 2015-01, pp. : 88-91
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