服务交往中员工顾客需求知识的形成与作用

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1003-1952|volume|6|168-178

ISSN: 1003-1952

Source: 管理评论, Vol.volume, Iss.6, 2015-01, pp. : 168-178

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Abstract