Publisher: Cambridge University Press
E-ISSN: 2153-3326|16|3|313-321
ISSN: 1052-150x
Source: Business Ethics Quarterly, Vol.16, Iss.3, 2006-07, pp. : 313-321
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Service recovery expectation model - from the perspectives of consumers
By Lin Wen-Bao
The Service Industries Journal, Vol. 30, Iss. 6, 2010-06 ,pp. :