Online Healthcare Communities of Practice: Identifying the Critical Success Factors

E-ISSN： 2470-8534|1|1|1-14

ISSN： 2470-8526

Source： International Journal of Computers in Clinical Practice (IJCCP), Vol.1, Iss.1, 2016-01, pp. : 1-14

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Abstract

Online communities of practice (CoPs) are recognised as a KM initiative, whereby practitioners conduct discussions and share their experiences online. The imperative of the evaluation in measuring the effectiveness of Online CoPs fulfills its role and support for healthcare practitioners knowledge sharing has been recognized by practitioners and researchers in the KM field. Success measures of Online CoPs should support healthcare organizations in different methods; it could suggest ways to improve the design, implementation, usage, and operation of Online CoPs by addressing and understanding the main factors that impact the Online CoPs success and acceptance. Presently, establishing an evaluation framework has become essential for the advancement of research and practice in this area. The author has classified the existing researches, based on the area of evaluation. The study concludes by proposing a conceptual framework to measure the success of online CoPs in health care sector.