Optimizing Bus Passenger Complaint Service through Big Data Analysis: Systematized Analysis for Improved Public Sector Management

Author： Liu Weng-Kun Yen Chia-Chun

Publisher： MDPI

E-ISSN： 2071-1050|8|12|1319-1319

ISSN： 2071-1050

Source： Sustainability, Vol.8, Iss.12, 2016-12, pp. : 1319-1319

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