Citizen Relationship Management System Users’ Contact Channel Choices: Digital Approach or Call Approach?

Author: Wu Wei-Ning  

Publisher: MDPI

E-ISSN: 2078-2489|8|1|8-8

ISSN: 2078-2489

Source: Information, Vol.8, Iss.1, 2017-01, pp. : 8-8

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Abstract