Organisational capabilities for internal complexity: an exploration in the Coop stores

Author: De Toni Alberto Felice   De Zan Giovanni   Battistella Cinzia  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-4116|22|1|196-230

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.22, Iss.1, 2016-02, pp. : 196-230

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Abstract