Dealing with Resistance in Initial Intake and Inquiry Calls to Mediation: The Power of “Willing”

Publisher: John Wiley & Sons Inc

E-ISSN: 1541-1508|33|3|235-254

ISSN: 1536-5581

Source: CONFLICT RESOLUTION QUARTERLY, Vol.33, Iss.3, 2016-03, pp. : 235-254

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Abstract