Behavior Analysis of Customer Churn for a Customer Relationship System: An Empirical Case Study

Publisher： IGI Global_journal

E-ISSN： 1533-7995|27|1|111-127

ISSN： 1062-7375

Source： Journal of Global Information Management (JGIM), Vol.27, Iss.1, 2019-01, pp. : 111-127

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