The current state of digital reference: validation of a general digital reference model through a survey of digital reference services

Author： Pomerantz J. Nicholson S. Belanger Y. David Lankes R.

Publisher： Elsevier

ISSN： 0306-4573

Source： Information Processing and Management, Vol.40, Iss.2, 2004-03, pp. : 347-363

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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