Lessons in Electronic Commerce: The Case of Electronic Transportation Markets

Author: Alt Rainer   Klein Stefan  

Publisher: Cognizant Communication Corporation

ISSN: 1088-128X

Source: Failure and Lessons Learned in Information Technology Management, Vol.3, Iss.3, 1999-09, pp. : 81-93

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract

Over the past 20 years a variety of electronic markets have been set up to improve the allocation of capacities in road transportation. Although existing inefficiencies and cost pressures provide a strong rationale for electronic market solutions, most attempts have failed so far. Based on an overview of the so-called electronic transportation exchanges we will analyze the factors that were involved in the repeated failures. By using a multilayer framework that integrates established research approaches for interorganizational systems (IOS), we argue that the failures provide valuable insights for the configuration of electronic commerce (EC) systems in general and in particular for the transportation exchanges that are currently emerging on the Internet.