Beyond digital connectivity: the value of communication and the communication of values†

Author: Jäckel M.   Rövekamp C.   Würfel A. M.  

Publisher: Taylor & Francis Ltd

ISSN: 1366-5871

Source: Production Planning and Control, Vol.17, Iss.2, 2006-03, pp. : 214-223

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Abstract

This article deals with the consequences of new information and communication technologies with respect to the integration of production and administration within companies. A special focus lies on access and delivery of information in order to enable a higher degree of flexibility for organisational processes. Especially in the field of production the access to computer networks is limited. Workers in non-computer-related workplaces are normally excluded from the new communication environment. The installation of digital bridges between different parts of a company therefore implies a transition from hierarchy to networks. Additionally, successful communication needs agreements about a good communication culture. The communication of shared rules and values (e.g. openness, politeness) within accepted channels might especially enhance an integration of the production sector.