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The characteristics matrix as a tool for analysing process structure

Author: Carrión Andrés  

Publisher: Taylor & Francis Ltd

ISSN: 0020-7543

Source: International Journal of Production Research, Vol.45, Iss.2, 2007-01, pp. : 385-400

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Abstract

The characteristics matrix is a tool to describe the relationship between product characteristics and process operations. It has been used traditionally with only descriptive purposes and analysed with a very limited intuitive approach. In this paper we present a methodology to analyse deeply the process structure using the information contained in the characteristics matrix. We apply the principles of the mic-mac method to study both direct and indirect internal relations, defining importance criteria and identifying the most important characteristics and operations.