The relationship between operating efficiency and service quality: are they compatible?

Author： Talluri Srinivas   Kim Myung Kyo   Schoenherr Tobias  

Publisher： Taylor & Francis Ltd

ISSN： 0020-7543

Source： International Journal of Production Research, Vol.51, Iss.8, 2013-04, pp. : 2548-2567

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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