Performance Assessment of Local Mobility Policy-Making Administrations Using the Principles of Total Quality Management in Flanders, Belgium: Expounding the Decision-Making Processes

Author： Tormans Hans   Miermans Willy   Cools Mario   Polders Evelien   Janssens Davy   Wets Geert  

Publisher： Taylor & Francis Ltd

ISSN： 1556-8318

Source： International Journal of Sustainable Transportation, Vol.7, Iss.4, 2013-06, pp. : 318-346

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