Evaluating operational efficiency of a bookshop chain in Turkey and identifying efficiency drivers

Author： Uyar Ali   Bayyurt Nizamettin   Dilber Mustafa   Karaca Vehbi  

Publisher： Emerald Group Publishing Ltd

ISSN： 0959-0552

Source： International Journal of Retail & Distribution Management, Vol.41, Iss.5, 2013-04, pp. : 331-347

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