Identifying knowledge management problems using a process-based method (a case study of process 137)

Author： Ranjbarfard Mina   Aghdasi Mohammad   Albadvi Amir   Hassanzadeh Mohammad  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.19, Iss.2, 2013-04, pp. : 263-291

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