The value of open-ended questions in surveys on patient experience: number of comments and perceived usefulness from a hospital perspective

Author： Riiskjær Erik Ammentorp Jette Kofoed Poul-Erik

Publisher： Oxford University Press

ISSN： 1464-3677

Source： International Journal for Quality in Health Care, Vol.24, Iss.5, 2012-10, pp. : 509-516

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