Optimising service quality translating via quantitative quality function deployment

Author： Khorshidi Hadi Akbarzade   Hejazi Seyed Reza  

Publisher： Inderscience Publishers

ISSN： 1740-8849

Source： International Journal of Services and Standards, Vol.7, Iss.2, 2011-11, pp. : 169-180

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Integrated green and quality function deployment

By Cagno Enrico   Trucco Paolo  

International Journal of Product Lifecycle Management, Vol. 2, Iss. 1, 2007-03 ,pp. : 64-83

Inderscience Publishers

Access to resources Recommend Favorite

Applications of quality function deployment to apparel design in Taiwan

By Huang Y.Y.   Tan Bertram  

Journal of Fashion Marketing and Management, Vol. 11, Iss. 2, 2007-05 ,pp. : 215-237

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Design and development of Innovative Quality Function Deployment model

By Sankaran R.A.   Senthil V.   Devadasan S.R.   Pramod V.R.  

International Journal of Business Innovation and Research, Vol. 2, Iss. 2, 2008-01 ,pp. : 203-222

Inderscience Publishers

Access to resources Recommend Favorite

Quantitative comparison of service quality and recoverability measures

By Qin Hong  

International Journal of Services and Standards, Vol. 7, Iss. 2, 2011-11 ,pp. : 138-154

Inderscience Publishers

Access to resources Recommend Favorite

Application of quality function deployment (QFD) method for pultrusion machine design planning

By Rahim Abd. Rahman Abdul   Baksh Mohd. Shariff Nabi  

Industrial Management & Data Systems, Vol. 103, Iss. 6, 2003-08 ,pp. : 373-387

Emerald Group Publishing Ltd

Access to resources Recommend Favorite