Practical insights on pitfalls in estimating queue performance

Author： Schultz James M. Grayson   Todd A.  

Publisher： Inderscience Publishers

ISSN： 1744-2303

Source： International Journal of Information and Operations Management Education, Vol.4, Iss.2, 2011-09, pp. : 122-133

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Benchmarking performance indices: pitfalls and solutions

By Maleyeff John  

Benchmarking: An International Journal, Vol. 10, Iss. 1, 2003-03 ,pp. : 9-28

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Pitfalls in the application of analytic hierarchy process to performance measurement

By Peters Malte   Zelewski Stephan  

Management Decision, Vol. 46, Iss. 7, 2008-08 ,pp. : 1039-1051

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Performance analysis of a two-queue model with an M, N-threshold service schedule

By Feng W.   Kowada M.   Adachi K.  

Journal of the Operations Research Society of Japan, Vol. 44, Iss. 2, 2001-06 ,pp. : 101-124

Elsevier

Access to resources Recommend Favorite

A practical approach for risk-adjusting performance

By Jr Joseph Calandro   Lane Scott   Dasari Ranganna  

Measuring Business Excellence, Vol. 12, Iss. 4, 2008-11 ,pp. : 4-12

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services

By Marr Bernard   Parry Stephen  

Measuring Business Excellence, Vol. 8, Iss. 4, 2004-12 ,pp. : 55-62

Emerald Group Publishing Ltd

Access to resources Recommend Favorite