Influence of strategic approach to BPM on financial and non-financial performance

Author: Hernaus Tomislav   Bach Mirjana Pejic   Vukšic Vesna Bosilj  

Publisher: Emerald Group Publishing Ltd

ISSN: 1746-5265

Source: Baltic Journal of Management, Vol.7, Iss.4, 2012-10, pp. : 376-396

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Abstract