Capturing value creation in business relationships: A customer perspective

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Industrial Marketing Management, Vol. 32, Iss. 8, 2003-11 ,pp. : 677-693

Elsevier

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The implementation of customer profitability analysis: A case study

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Industrial Marketing Management, Vol. 32, Iss. 7, 2003-10 ,pp. : 573-583

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Special issue: Transactions, relationships, or both: Impact of customer strategies on firm performance

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Industrial Marketing Management, Vol. 32, Iss. 8, 2003-11 ,pp. : 621-621

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Till death do us part...but not always: Six antecedents to a customer's relational preference in buyer-seller exchanges

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Industrial Marketing Management, Vol. 32, Iss. 8, 2003-11 ,pp. : 627-631

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Exploring export sales management practices in small- and medium-sized firms

By Katsikea E.   Morgan R.E.  

Industrial Marketing Management, Vol. 32, Iss. 6, 2003-08 ,pp. : 467-480

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