Author： Wimberly J. Malloy K. Van Liere K.
Publisher： Elsevier
ISSN： 1040-6190
Source： The Electricity Journal, Vol.12, Iss.7, 1999-08, pp. : 32-41
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
'It's the customer, stupid'-Not 'the stupid customer'
By Maize K.P.
The Electricity Journal, Vol. 8, Iss. 5, 1995-06 ,pp. :
Access to resources
Recommend
Electric Industry Restructuring and Environmental Stewardship
By Ferguson R.
The Electricity Journal, Vol. 12, Iss. 6, 1999-07 ,pp. :
Defining the customer's buying parameters
By Roth B.
The Electricity Journal, Vol. 10, Iss. 2, 1997-03 ,pp. :
Measuring the value of customer retention
By Monts K. Bonevac B. Lauer J. Tessema D.
The Electricity Journal, Vol. 10, Iss. 4, 1997-05 ,pp. :
Will customer choice always lower costs?
By Corneli S.B.
The Electricity Journal, Vol. 9, Iss. 8, 1996-10 ,pp. :