Publisher： OECD Publishing
ISSN： 1608-0270
Source： SourceOECD Science & Information Technology, Vol.2011, Iss.15, 2011-09, pp. : 157-170
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
This focus of this case study is the role of payment providers in improving consumer protection in e-commerce transactions. It looks at both traditional and alternative payment providers and examines the measures they employ to protect consumers who engage in online transactions against fraud and their consumer dispute resolution mechanisms. It concludes with some of the lessons learned in this area.
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