Period of time： 2008年1期
Publisher： Emerald Group Publishing Ltd
Founded in： 1990
Total resources： 67
ISSN： 0956-4233
Subject： F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Service Industry Management,volume 15,issue 1
Menu
By Yen HsiuJu Rebecca,Gwinner Kevin P.,Su Wanru in (2004)
International Journal of Service Industry Management,volume 15,issue 1 , Vol. 15, Iss. 1, 2004-02 , pp.
Access to resources
Recommend
The influence of employee organizational citizenship behavior on customer loyalty
By Castro Carmen Barroso,Armario Enrique Martín,Ruiz David Martín in (2004)
International Journal of Service Industry Management,volume 15,issue 1 , Vol. 15, Iss. 1, 2004-02 , pp.Managing customer expectations in the service encounter
International Journal of Service Industry Management,volume 15,issue 1 , Vol. 15, Iss. 1, 2004-02 , pp.New service development in high tech sectors: A decision-making perspective
By Riel Allard C.R. van,Lievens Annouk in (2004)
International Journal of Service Industry Management,volume 15,issue 1 , Vol. 15, Iss. 1, 2004-02 , pp.What drives consumers to shop online? A literature review
By Monsuwé Toñita Perea y,Dellaert Benedict G.C.,Ruyter Ko de in (2004)
International Journal of Service Industry Management,volume 15,issue 1 , Vol. 15, Iss. 1, 2004-02 , pp.