Period of time: 2008年2期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 67
ISSN: 0956-4233
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Service Industry Management,volume 5,issue 2
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The "Coping" Capacity Management Strategy in Services and the Influence on Quality Performance
By Armistead Colin,Clark Graham in (1994)
International Journal of Service Industry Management,volume 5,issue 2 , Vol. 5, Iss. 2, 1994-05 , pp.A Study of Price and Quality in Service Operations
By Chen Injazz J.,Gupta Atul,Rom Walter in (1994)
International Journal of Service Industry Management,volume 5,issue 2 , Vol. 5, Iss. 2, 1994-05 , pp.The Internal Service Encounter
By Gremler Dwayne D.,Bitner Mary Jo,Evans Kenneth R. in (1994)
International Journal of Service Industry Management,volume 5,issue 2 , Vol. 5, Iss. 2, 1994-05 , pp.Arbitration Outcomes in the Service Sector: An Empirical Assessment
By Mills Peter K.,Dalton Dan R. in (1994)
International Journal of Service Industry Management,volume 5,issue 2 , Vol. 5, Iss. 2, 1994-05 , pp.Strategic Types of Services and International Marketing
By Valikangas Liisa,Lehtinen Uolevi in (1994)
International Journal of Service Industry Management,volume 5,issue 2 , Vol. 5, Iss. 2, 1994-05 , pp.