Period of time: 2014年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 11,issue 1
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Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.Creating and sustaining the high performance organization
By Owen Keith,Mundy Ron,Guild Will,Guild Robert in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.Measuring and managing service quality: integrating customer expectations
By Robledo Marco Antonio in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.The role of quality in pharmaceutical care management
By Al-Shaqha Waleed M.S.,Zairi Mohamed in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.Quality in the consulting service - evaluation and impact: a survey in Spanish firms
By Soriano Domingo Ribeiro in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.An evaluation of factors influencing teamwork and customer focus
By Adebanjo Dotun,Kehoe Dennis in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.A customer-supplier interaction model to improve customer focus in turbulent markets
By Griffiths John,Elson Bruce,Amos David in (2001)
Managing Service Quality,volume 11,issue 1 , Vol. 11, Iss. 1, 2001-02 , pp.