Managing Service Quality,volume 15,issue 2  (02-2014)

Period of time: 2014年2期

Publisher: Emerald Group Publishing Ltd

Founded in: 1990

Total resources: 114

ISSN: 0960-4529

Subject: F2 Economic Planning and Management

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Managing Service Quality,volume 15,issue 2

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E-services and offline fulfilment: how e-loyalty is created

By Semeijn Janjaap,van Riel Allard C.R.,van Birgelen Marcel J.H.,Streukens Sandra in (2005)

Managing Service Quality,volume 15,issue 2 , Vol. 15, Iss. 2, 2005-02 , pp. 182-194

Emerald Group Publishing Ltd

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