Period of time: 2014年4期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 20,issue 4
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By Edvardsson Bo,Enquist Bo,Johnston Robert in (2010)
Managing Service Quality,volume 20,issue 4 , Vol. 20, Iss. 4, 2010-01 , pp.By Wang Chen-ya,Mattila Anna S. in (2010)
Managing Service Quality,volume 20,issue 4 , Vol. 20, Iss. 4, 2010-01 , pp.Two component customer relationship management model for healthcare services
Managing Service Quality,volume 20,issue 4 , Vol. 20, Iss. 4, 2010-01 , pp.By Pantouvakis Angelos in (2010)
Managing Service Quality,volume 20,issue 4 , Vol. 20, Iss. 4, 2010-01 , pp.Development of personalised services in small business: an iterative learning process
By Gottfridsson Patrik in (2010)
Managing Service Quality,volume 20,issue 4 , Vol. 20, Iss. 4, 2010-01 , pp.