Period of time: 2014年2期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 114
ISSN: 0960-4529
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 4,issue 2
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Customer-driven Strategies: : Moving from Talk to Action
By Keiser Thomas C,Smith Douglas A in (1994)
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Lessons in Quality: : Learning from the Japanese
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Profile of the RPS Quality Process
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Making the Right Choices for the New Consumer
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Baldrige Winners Committed to Service Quality
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Northern Ireland Tourism: A Quality Perspective
By O'Neill Martin A,McKenna Margaret A in (1994)
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Baby Bell Grows up: : How MCI Has Turned to Face the Customer
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.TDS - Rolling out a "Quality" Product
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.How Successful Companies Improve through Internal Benchmarking
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.Achieving Customer Satisfaction through Logistics Excellence
Managing Service Quality,volume 4,issue 2 , Vol. 4, Iss. 2, 1994-02 , pp.