Period of time： 2014年2期
Publisher： Emerald Group Publishing Ltd
Founded in： 1990
Total resources： 114
ISSN： 0960-4529
Subject： F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Managing Service Quality,volume 8,issue 2
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The service challenge: the four vital ingredients
Managing Service Quality,volume 8,issue 2 , Vol. 8, Iss. 2, 1998-02 , pp.
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