Period of time： 2008年1期
Publisher： Emerald Group Publishing Ltd
Founded in： 1988
Total resources： 35
ISSN： 1754-2731
Subject： F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
The TQM Journal,volume 20,issue 1
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How organisations can learn from complaints
By Vos J.F.J.,Huitema G.B.,Lange-Ros E. de in (2008)
The TQM Journal,volume 20,issue 1 , Vol. 20, Iss. 1, 2008-01 , pp.
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