Period of time: 2015年4期
Publisher: Emerald Group Publishing Ltd
Founded in: 2009
Total resources: 12
ISSN: 1756-669X
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
International Journal of Quality and Service Sciences,volume 5,issue 4
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Can emotional scaling methods improve quality in services?
By Longbottom David,Modjahedi Amir in (2013)
International Journal of Quality and Service Sciences,volume 5,issue 4 , Vol. 5, Iss. 4, 2013-11 , pp.A model of the perception gap between different actors
By Kanno Taro,Furuta Kazuo,Chou Tsai-Hsuan in (2013)
International Journal of Quality and Service Sciences,volume 5,issue 4 , Vol. 5, Iss. 4, 2013-11 , pp.Competitive strategy: the link between service characteristics and customer satisfaction
By Miles Patti Collett in (2013)
International Journal of Quality and Service Sciences,volume 5,issue 4 , Vol. 5, Iss. 4, 2013-11 , pp.Critical factors of service quality in a graduate school of Malaysia
By Manaf Noor Hazilah Abd,Ahmad Khaliq,Ahmed Selim in (2013)
International Journal of Quality and Service Sciences,volume 5,issue 4 , Vol. 5, Iss. 4, 2013-11 , pp.