Period of time: 2003年4期
Publisher: Routledge Ltd
Founded in: 1990
Total resources: 46
ISSN: 1360-0613
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Total Quality Management,volume 8,issue 4
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Customers' expectations of public sector services: Does quality have its limits?
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.The new faces of total quality in Europe and the US
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.SERVQUAL: A tool for measuring patients' opinions of hospital service quality in Hong Kong
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.What is total quality management ... and does it matter?
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.The change in quality practices in logistics: 1995 versus 1991
By Millen Robert,Maggard Michael in (1997)
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.The notion of the customer in total quality management
Total Quality Management,volume 8,issue 4 , Vol. 8, Iss. 4, 1997-08 , pp.