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Period of time: 2007年1期
Publisher: Springer Publishing Company
Founded in: 1983
Total resources: 37
ISSN: 1358-3948
Subject: TN Radio Electronics, Telecommunications Technology
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
BT Technology Journal,volume 24,issue 1
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Being proactive — analytics for predicting customer actions
By Nauck D,Ruta D,Spott M,Azvine B in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
From trips to telcos — next generation service portals
By Thompson S,Cioffi M,Gharib H,Giles N,Li Y,Nguyen T in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Self-service reservation in the fieldforce
By Li Y,Voudouris C,Thompson S,Owusu G,Anim-Ansah G,Liret A,Lee H,Kern M in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Dynamic modelling of service delivery
By Jensen K,Barnsley P,Tortolero J,Baxter N in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Intelligent process analytics for CRM
By Azvine B,Nauck D,Ho C,Broszat K,Lim J in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Self-service — but is it good to talk?
By Alcock T,Millard N in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Managing broadband home networks
By Bull P,Harrison M in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Customer-engineer relationship management for coverged communications service providers
By Lee H,Milhailescu P,Shepherdson J,Silburn M,Wei Y in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.![](/images/ico/ico5.png)
Towards automated customer self-help
By Cui Z,Ducatel G,Thint M,Assadian B,Azvine B in (2006)
BT Technology Journal,volume 24,issue 1 , Vol. 24, Iss. 1, 2006-01 , pp.