Period of time: 2004年3期
Publisher: Springer Publishing Company
Founded in: 1979
Total resources: 13
ISSN: 0171-6468
Subject: C93 Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
OR Spectrum,volume 26,issue 3
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Editorial - Call Center Management
By Helber Stefan,Waldmann Karl-Heinz in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.Approximation and analysis of a call center with flexible and specialized servers
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.By Stolletz Raik,Helber Stefan in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.The impact of retrials on call center performance
By Aguir Salah,Karaesmen Fikri,Akşin O.,Chauvet Fabrice in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.By Mandelbaum Avi,Zeltyn Sergey in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.By Jiménez Tania,Koole Ger in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.An efficient time-windowing procedure for scheduling projects under multiple resource constraints
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.Insurance demand, the elasticity of risk aversion, and relative prudence: a further result
By Eichner Thomas,Wagener Andreas in (2004)
OR Spectrum,volume 26,issue 3 , Vol. 26, Iss. 3, 2004-07 , pp.