The measurement of end-user computing satisfaction of online banking services: empirical evidence from Finland

Author: Pikkarainen Kari   Pikkarainen Tero   Karjaluoto Heikki   Pahnila Seppo  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-2323

Source: The International Journal of Bank Marketing, Vol.24, Iss.3, 2006-04, pp. : 158-172

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Abstract