Author: Chatzoglou Prodromos D. Diamantidis Anastasios D. Vraimaki Eftichia Vranakis Stergios K. Kourtidis Dimitrios A.
Publisher: Emerald Group Publishing Ltd
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.17, Iss.4, 2011-07, pp. : 663-687
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Abstract
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