Sun Tzu's The Art of War as business and management strategies for world class business excellence evaluation under QFD methodology

Author： Lee S.F. Roberts P Lau W.S. Bhattacharyya S K

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.4, Iss.2, 1998-02, pp. : 96-113

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