Process improvement in a utility company

Author: Hayes Tracy M   Helms Marilyn M  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.5, Iss.4, 1999-04, pp. : 297-310

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract