Implications of trust and distrust for organizations: Role of customer orientation in a four-nation study

Author： Huang Heh Jason   Dastmalchian Ali  

Publisher： Emerald Group Publishing Ltd

ISSN： 0048-3486

Source： Personnel Review, Vol.35, Iss.4, 2006-07, pp. : 361-377

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

The role of trust in franchise organizations

By Dickey Michael H.   McKnight D. Harrison   George Joey F.  

International Journal of Organizational Analysis, Vol. 15, Iss. 3, 2008-04 ,pp. : 251-282

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The development of trust and distrust in a merger

By Searle Rosalind H   Ball Kirstie S  

Journal of Managerial Psychology, Vol. 19, Iss. 7, 2004-07 ,pp. : 708-721

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer orientation and performance: a study of SMEs

By Appiah-Adu Kwaku   Singh Satyendra  

Management Decision, Vol. 36, Iss. 6, 1998-08 ,pp. : 385-394

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The role of trust in customer relationships: asking the right questions

By Cowles Deborah L.  

Management Decision, Vol. 35, Iss. 4, 1997-05 ,pp. : 273-282

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Cycles of Trust and Distrust in Joint-ventures

By Jorgensen B.N.   Mikkelsen H.O..   Gill J.   Butler R.  

European Management Journal, Vol. 14, Iss. 1, 1996-02 ,pp. : 81-89

Elsevier

Access to resources Recommend Favorite