Emotional intelligence and the challenges of quality management today

ISSN： 0143-7739

Source： Leadership and Organization Development Journal, Vol.22, Iss.7, 2001-07, pp. : 341-345

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Effects of emotional intelligence on concern for quality and problem solving

By Rahim M Afzalur Minors Patricia

Managerial Auditing Journal, Vol. 18, Iss. 2, 2003-01 ,pp. : 150-155

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An empirical evaluation of emotional intelligence: The impact on management development

By Rozell Elizabeth J Pettijohn Charles E Parker R Stephen

The Journal of Management Development, Vol. 21, Iss. 4, 2002-04 ,pp. : 272-289

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Management decision making, ethical issues and "emotional" intelligence

By Holian Rosalie

Management Decision, Vol. 44, Iss. 8, 2006-09 ,pp. : 1122-1138

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Emotional intelligence, conflict management styles, and innovation performance

By Zhang Su Juan Chen Yong Qiang Sun Hui

International Journal of Conflict Management, Vol. 26, Iss. 4, 2015-10 ,pp. : 450-478

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Effects of an emotional intelligence training program on service quality of bank branches

By Beigi Mina Shirmohammadi Melika

Managing Service Quality, Vol. 21, Iss. 5, 2011-09 ,pp. : 552-567

Emerald Group Publishing Ltd

Access to resources Recommend Favorite